Free checklist for SaaS founders

15 SaaS Product Metrics to Convert More Users

Grow your SaaS product with metrics that help to identify bottlenecks, resolve UX problems and make data-driven decisions.

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Pinpoint opportunities for improvements

Actionable analytics can help you narrow down and fix problems that cause:

Low conversion rate to paid user
High churn rate/low activation rate
Low customer satisfaction
Overload of the CS team
High cost of customer accusation (CAC)

Challenges of improving SaaS products without analytics

Not aware where & why customers churn

Random product decisions because of lack of data

Can’t measure the impact of product decisions

Struggle to identify focus areas to grow revenue

Feedback is essential for systematic SaaS product growth

What's one essential thing you need to improve a product, increase user satisfaction and grow revenue from your SaaS product?Feedback from users.Without feedback, you can’t know what works and what's not. Where users have problems, and what you need to change to fix that.You end up making product decisions, committing development resources relying on a gut feeling.Your gut feeling is essential for leading your product. But leading with feeling alone can be stressful at times and not a very sustainable way to continuously improve the product.That’s why we took our processes and lessons from working with Product Analytics and distilled them into a checklist with actionable metrics that will help you grow your product and make data-driven decisions.

About the author

Vova Pilipchatin

I am Software Engineer turned Product Manager who has helped founders launch 4 SaaS Products from idea to the market. Currently leading product design & development team in an Australian Fintech SaaS startup.

Build a better product with actionable SaaS Product Metrics

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